Close supervision of an employee is most required when the employee is?

Close supervision of an employee is most required when the employee is unable and unwilling. In this scenario, the employee lacks both the necessary skills or capacity to perform the job effectively and also shows a lack of motivation or desire to engage and improve.

This combination presents significant challenges, as the employee may not only struggle to complete tasks but may also resist guidance and support. Close supervision in such cases is essential because it ensures that the employee receives the necessary direction and intervention to address their incompetence while also trying to engage them and shift their attitude towards a more positive and productive mindset.

In contrast, if an employee is unable but willing, they may benefit from training and support, indicating that with the right guidance, they can become competent. Employees who are able but unwilling may require motivation tactics rather than close supervision. Lastly, employees who are able and willing are generally self-sufficient and require minimal supervision, as they possess both the skills and the desire to perform effectively.