All of the following are typically recorded on a telephone message EXCEPT?

Prepare for the CMA General and Administrative Exam. Use flashcards and multiple-choice questions complete with hints and explanations. Boost your readiness and confidence for the exam!

In the context of documenting telephone messages, standard practice is to record essential information that pertains directly to the call's content and its purpose. The date and time of the call are crucial for tracking when the message was received, making it easier to follow up or reference in the future.

The person called is typically noted to identify the individual for whom the message is intended, ensuring that messages are appropriately delivered. The main content of the call, or the message itself, is central to the record, as it encapsulates the reason for the communication and any actions that may be required as a result.

On the other hand, the caller's demographic information is generally regarded as superfluous for the purpose of a message. While some organizations may gather demographic data for analytical or service improvement purposes, it is not standard to include such details in a basic telephone message recording. This information does not typically affect the core logistics of message retrieval and deliverability, which is why it is excluded from the standard message documentation protocol.

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