A business that serves the public must remove physical "barriers". Which of the following statements governing this provision is true?

Prepare for the CMA General and Administrative Exam. Use flashcards and multiple-choice questions complete with hints and explanations. Boost your readiness and confidence for the exam!

The statement that it is based on the size and resources of the business is true because the implementation of accessibility measures can vary significantly depending on the capacity and capabilities of the business. Larger businesses or those with more resources might have a greater ability and obligation to invest in removing physical barriers to ensure compliance with accessibility laws and to provide equal access for all customers.

Smaller businesses, on the other hand, may face challenges such as limited financial resources that affect their ability to make immediate changes to their physical premises. As a result, while the goal is to remove barriers, the practical application of this requirement often considers the specific circumstances of each business, which includes factors like size and available resources. This assessment allows for a more tailored approach to accessibility rather than imposing a one-size-fits-all mandate.

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